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Download All Hat and No Cattle: Tales of a Corporate Outlaw by Chris Turner PDF

By Chris Turner

Have you ever heard "Let's get every body at the similar web page" only one time too many? used to be your most up-to-date administration education direction simply one other plateful of warmed-over dogma? Then it is time to commence kicking up a few airborne dirt and dust and creating a distinction. In All Hat and No livestock, maverick advisor Chris Turner exhibits you the way to do exactly that. With a hefty dose of Texas humor, and with knowledge received from event at the entrance strains, she exposes a lot of what passes for administration knowledge as baloney and gives clean methods of considering firms and the folk who deliver them to lifestyles.

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IRL began acquainting XBSers with new views on learning: that learning is fundamentally social, that people learn to become part of a community, that individuals who are excluded from participation in the community don't learn. Understanding IRL's perspectives on learning had an immediate effect on the way we designed learning experiences. IRL also noted "good-soldier" tendencies. Awareness of our good-soldier habits caused peo- We Gotta Drive This Sucker pie to begin questioning the status quo.

Then later, when she posed a hypothetical question about how executive compensation might be restructured to share the wealth more equitably, Norm about croaked. He got defensive, argumentative, and bossy and then seemed astonished when participants told him that there was a lot of fear in the organization. I love Norm, but like all of us, he has his quirks. By this time, I recognized that in a political minefield like Xerox it is impossible to anticipate human dynamics or reactions to new ideas.

But our hunch was that there was some connection. It is tough to apply standard mathematical models to dynamic systems. " Concurrent with all these activities, we began a systemwide ethnographic study conducted by the Institute for Research on Learning (IRL). IRL's charter is to understand how people learn, both in the workplace and in schools. Ethnography is the approach used by anthropologists to study foreign cultures. We asked IRL to help us understand our culture—how people really learn, which systems were hurting XBS, and which were helping us.

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